Quality means being able to meet customers’ needs and reasonable expectations in full and continuously, manufacturing products and services in the most economical manner, minimum cost, maximum quality and 100 % of customer satisfaction.
Our relevant cost policy, our international competitive capacity will increase and since an effective Quality Assurance System is set up, there will be a lot of benefits such as production, efficiency and profitability. In order to make at least international standard production, scale economies provided by science and technology are made use of in KTS INC.
The understanding that the real creative power in KTS is human and employees constitute the starting point of quality protection and development activities is at the heart of our production concept. Training of the employees is considered important for working effectively and in concert as a team and developing personal skills.
Training process in KTS INC. is comprehension, self - commitment, competence, communication, correction and persistence.
Quality is a customer - oriented philosophy. Because the true winners in leadership race are the persons who evaluate messages from customers in a serious spirit and use them to good account.
Beside this, people, departments, systems and processes which use outputs of a department of KTS or effected by such outputs are also customers. Each department is a source of supply in addition to its other functions. Because as a result of added - value they provide to a product or a semi - product, outputs they sent for the next transaction will constitute the inputs of the customer at the internal and external department they go. All units and persons are processors, suppliers and customers.
Making our quality system of KTS INC. in such a manner that it meets all requirements of ISO 9001 standard is our basic policy along with all our employees.
