Quality
We operate under a TÜV-certified DIN EN ISO 9001 Quality Management System.
Our quality policy
We define quality as fully and consistently meeting our customers' needs and expectations, producing our products and services as economically as possible, and achieving 100% customer satisfaction.
With an effective quality assurance system, we increase production efficiency and international competitiveness, and produce to at least international standards.
Our approach to production is built on the belief that people are the real creative force at KTS. We invest in training that develops our employees' skills and teamwork.
Quality is a customer-focused philosophy. Every department that uses another's output is also a customer; every unit and every employee is both a supplier and a customer.
Our core policy is to run our quality system, together with all our employees, in full compliance with ISO 9001.
Our certificates
- DIN EN ISO 9001 Quality Management System
- TÜV certification
Our quality objectives
Minimize customer complaints and maximize customer satisfaction
Resolve customer complaints quickly and permanently
Minimize production scrap
Reclaim scrap and reuse it in alternative production
Continuously improve machine and workforce efficiency
Reduce annual defective output
Broaden our customer base
Lead our industry in quality, price, efficiency and employment
Our objectives are set numerically and measured periodically.